After Journal, creation and payment, you will be able to download the Journal, unlimited times during a 60-day period. After this period, the file will be removed from our servers. To ensure you don’t lose your Journal, access your account on the website and, in the Downloads area, download and save multiple copies of the Journal, on different devices or cloud services.
You can create infinite Journals, following the model available on the website, but each one is a separate purchase and you will need to fill out the creation questionnaire again.
The data is only used to create the Journal and pay for it. They will be saved on our servers for as long as the Journal can be downloaded and after that we can delete them at any time. If you wish to have your data deleted at any time, please contact us. Payment data will continue to be saved for audit purposes.
If you are still in the process of filling out the questionnaire, you can go back through the steps at any time and change the data. If you finish filling out and notice any wrong information on the checkout screen, you must remove the product from the cart and fill it out again.
If you find something strange or an error is occurring while browsing the site, please contact us letting us know which page and what you were doing at the time the problem appeared so we can assess what could be happening.